Best Customer Service
Your company should have been in existence for at least 12 months and be able to demonstrate an excellent customer service record. Offering support service solutions to your clients, you should show an ability to explain complex financial service information in a clear and concise way both online and through written documents.
You should have a proven track record in dealing with customer complaints and show evidence on how a complaint is logged and dealt with in a timely fashion.
The criteria which the judging panel will consider, which are not in any sense to be considered absolute or exhaustive, include the following: Service/training/technology/systems .
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